Our Blog
3 Ways Cloud-Based Patient Engagement Platforms Can Improve Your Health Facility
In a wide variety of industries, using cloud-based technologies has become commonplace. And while many physicians and medical professionals may be reluctant to adopt new software or business practices like cloud-based patient portals due in no small part to security concerns, the benefits invariably outweigh the risks. Cloud-based patient engagement platforms offer a number of key services to patients and medical professionals alike: patient portals for secure viewing and editing of medical data, e-prescribing, lab results management, post-visit surveys and appointment scheduling.
Mission-Critical: Communication Strategies for the Next Pandemic
Since COVID-19 spread around the world, we have seen organizations rush to communicate about how to contain the virus and how to get vaccinated after a vaccine was created. In this blog post, we will review some of the communication strategies organizations use and information about how you can create an effective healthcare preparedness communication plan for your own facility.
Getting the Most out of Your EHR Platform with Patient Satisfaction Surveys
With the development of virtual EHR platforms, the care of patients has never been more complex. Today’s EHR integrators at healthcare facilities face the challenge of keeping up with numerous pieces of technology while ensuring patient deliverables are uninterrupted, aiming for a frictionless experience for your patient community. The best way to handle this challenge is by figuring out how these technologies can improve your patient’s experience during their stay in your facility and also focusing your energy on pressing issues as they arise.
Top 6 Reasons Why Patient Satisfaction Surveys are a Must-Do
According to the Agency for Healthcare Research and Quality, in 2018, a total of 3.8 million patients were readmitted to the hospital within 30 days, with an average readmission rate of 14 percent and an average readmission cost of $15,200, resulting in a total readmission cost of over $57B. For hospital administrators, it’s important to find ways to mitigate readmissions in part because Medicare payments are tied to readmittance rates. But, what’s more important than Medicare payments and facility revenue, is the health of your patients. Patient-first-focused administrators use all the tools in their arsenal to make sure patients are pleased with their experience, and discovering how patients feel about their stay begins with discovery and understanding.
Recent Comments