A problem that your healthcare facility most likely faces is a patient missed appointment. There are many costs associated with this issue, both monetary and not. Let’s look at how missed appointments can affect your facility.
Caring for patients doesn’t end after they are discharged. In fact, being able to identify those patients in need of follow up support has many benefits for both the patient and your healthcare facility. Here are some reasons why this is essential and how you can support this transition seamlessly.
In a wide variety of industries, using cloud-based technologies has become commonplace. And while many physicians and medical professionals may be reluctant to adopt new software or business practices like cloud-based patient portals due in no small part to security concerns, the benefits invariably outweigh the risks. Cloud-based patient engagement platforms offer a number of key services to patients and medical professionals alike: patient portals for secure viewing and editing of medical data, e-prescribing, lab results management, post-visit surveys and appointment scheduling.
According to the Agency for Healthcare Research and Quality, in 2018, a total of 3.8 million patients were readmitted to the hospital within 30 days, with an average readmission rate of 14 percent and an average readmission cost of $15,200, resulting in a total readmission cost of over $57B. For hospital administrators, it’s important to find ways to mitigate readmissions in part because Medicare payments are tied to readmittance rates. But, what’s more important than Medicare payments and facility revenue, is the health of your patients. Patient-first-focused administrators use all the tools in their arsenal to make sure patients are pleased with their experience, and discovering how patients feel about their stay begins with discovery and understanding.
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