Now more than ever, people want to build connections. They want to feel like their questions and concerns are heard and being responded to by the people and businesses on the other side. The idea of conversational messaging has provided a new way for consumers to communicate with the businesses they love. But what about in healthcare? Here is how you can promote conversational messaging with your patients.
At its most basic, health information exchange and data sharing have to do with how multiple organizations are able to access and share your patient’s private data. There are many aspects of this, but one of the most important is keeping patient confidentiality to ensure your facility stays compliant. Read on to learn about the health information exchange and what it means for your facility.
Now more than ever, it’s important to create an inclusive survey experience for your patients. This allows you to get the most accurate data and to ensure that they are able to respond in as much detail as possible. So how can you achieve this? Here are 7 tips to create inclusive surveys for your healthcare facility.