Many healthcare facilities are still trying to find the best way possible to manage their patients during the COVID-19 outbreak. Additionally, this pandemic has allowed many facilities the opportunity to change their systems to be better prepared for the future. Below are ideas for what SMS messages can do to improve your communication with patients.
A problem that your healthcare facility most likely faces is a patient missed appointment. There are many costs associated with this issue, both monetary and not. Let’s look at how missed appointments can affect your facility.
In a wide variety of industries, using cloud-based technologies has become commonplace. And while many physicians and medical professionals may be reluctant to adopt new software or business practices like cloud-based patient portals due in no small part to security concerns, the benefits invariably outweigh the risks. Cloud-based patient engagement platforms offer a number of key services to patients and medical professionals alike: patient portals for secure viewing and editing of medical data, e-prescribing, lab results management, post-visit surveys and appointment scheduling.
With the development of virtual EHR platforms, the care of patients has never been more complex. Today’s EHR integrators at healthcare facilities face the challenge of keeping up with numerous pieces of technology while ensuring patient deliverables are uninterrupted, aiming for a frictionless experience for your patient community. The best way to handle this challenge is by figuring out how these technologies can improve your patient’s experience during their stay in your facility and also focusing your energy on pressing issues as they arise.
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