Top 6 Reasons Why Patient Satisfaction Surveys are a Must-Do
According to the Agency for Healthcare Research and Quality, in 2018, a total of 3.8 million patients were readmitted to the hospital within 30 days, with an average readmission rate of 14 percent and an average readmission cost of $15,200, resulting in a total readmission cost of over $57B. For hospital administrators, it’s important to find ways to mitigate readmissions in part because Medicare payments are tied to readmittance rates. But, what’s more important than Medicare payments and facility revenue, is the health of your patients. Patient-first-focused administrators use all the tools in their arsenal to make sure patients are pleased with their experience, and discovering how patients feel about their stay begins with discovery and understanding.
Recent Comments